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The OPP may call, but residents shouldn’t worry.

Local OPP detachments will be conducting Community Satisfaction Surveys, starting this month. The surveys are to gather public opinions about OPP services across the region.

The Community Satisfaction Survey is a telephone survey that randomly selects members of the public, 16-years-old or older, who live in Ontario. The survey takes between five to seven minutes, and is strictly voluntary. Those contacted are asked about issues such as community security, perceptions of crime and youth issues in the community, OPP presence in the community, service delivery and how the OPP investigates crime and enforces the law.

Acting Sergeant for the North West Region of the OPP, Richard Cunningham, spoke about the importance of the survey.

“We’re asking the community to assist us in understanding what they believe that their community needs. What services that we can provide differently and what services that we can provide better. It’s this input that we get from community members, that will help guide the direction of the OPP, and maybe even new services by the OPP. We’d like to thank everyone that participates in the survey, and give us their time to provide their input,” he said.

The information provided is collected by a third-party consultant, and is retained by the Ministry of Community Safety and Correctional Services. Once the survey results are in, they will be used as part of the OPP Business Action Plan and Annual Report.

The surveys will continue until March. 

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