It's a great opportunity to learn, and to improve for the Lake of the Woods District Hospital.

BIG Health Care and their team of eight health care professionals with over 30 years experience are currently conducting an operational review on the Hospital. The operational review will take a close look at various policies within the hospital.

President and CEO Mark Balcaen offered an update on the review process.

“The consultants have started their process. They’ve been doing data-gathering at this time. They’ve shared that data with us at the hospital to ensure that what we see in their data is accurate. If there’s any things that look odd, we will inform them. We’re getting that done now. There are also interviews scheduled for later this month and early December,” he said.

The review started in September, and was estimated to take between five to six months, with the final report being prepared early next year.

Adam Topp, a Partner with BIG Health Care, is leading the review process. He spoke about some of the things in the hospital that will be getting reviewed.

“We come in and we look at the clinical quality, efficiency, operational effectiveness of the organization, and compare the organization to peers. After that, we make recommendations on how they can make improvements,” he said.

Topp says that the process can be quick and have few recommendations, or it could be a bit more gruelling.

“When we do these reports, they can range from 10 recommendations to 50 recommendations. I am looking forward to spending time in Kenora though!” he said.

For more information:
Kenora hospital under review

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